Your path to
AI-powered workforce
starts with Skan AI.
Skan AI empowers business leaders with 360° Process Intelligence to uncover inefficiencies, optimize operations, drive smarter automation, and build a future-ready enterprise.
40%
Increase in
Productivity
Increase in
Productivity
50%
Decrease in
Processing Time
Decrease in
Processing Time
30%
Cost Saving
Cost Saving
×
Why Skan AI
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360° process view: Transform the way you monitor and manage operations – with unparalleled depth and clarity – continuously, at scale. -
AI-powered observation: Continuously captures detailed work dynamics, recording all applications agnostically, including Mainframe, Citrix, homegrown, on-premise, and web-based. -
Actionable Intelligence: Real-time, AI-powered analytics and predictive intelligence that redefine decision-making. -
Speed to value: Skan's non-intrusive, Zero-integration design avoids time- consuming and costly data engineering and preparation for rapid implementation and scalability. -
Privacy first: Industry-leading security and privacy architecture.
Productivity
Drive human-centric productivity by focusing on how to achieve it. Leverage detailed work observation to analyze and improve so you can do more with less.
- Measure baseline productivity for each team segment
- Estimate financial gains from productivity improvements
- Analyze productivity levers to prioritize enhancements
- Monitor the impact of enhancements
- Observe and control KPIs for continuous improvement
Compliance and Alerting
Drive process integrity and compliance through
real-time monitoring and alerts. Enable process
benchmarking, continuous KPI monitoring linked
to SLA thresholds, and pro-active alerting to guide compliance.
- Create a process baseline using Statistical Process Control
- Measure and monitor KPI exceptions, linked to SLAs
- Report and audit the implementation of policies in real-time
- Drive accountability with real-time visibility into adherence
- Facilitate proactive management by predicting SLA breaches
Enterprise AI
For Gen AI rollouts to be effective, you first must understand every aspect of your current process
- Automatically generate new insights into business operations
- Perform what-if analysis to identify root causes of inefficiencies
- Make decisions and act based on guided recommendations
- Let AI agents execute repetitive tasks, freeing up capacity
- Monitor and control KPIs for continuous improvement
Operational Excellence
Take your operational efficiency to new heights with Skan’s AI-driven insights to uncover, transform and propel your processes towards excellence.
- Discover and understand business operations
- Standardize workflows
- Optimize processes
- Continuously monitor operations
- Control process outcomes
Automation Discovery
Develop a data-driven framework of how business processes work, standardize and optimize workflows, identify automation opportunities, estimate the business value of automation, and validate implemented solutions.
- Discover, standardize, and optimize processes
- Identify automation opportunities
- Define and validate business value and costs
- Estimate the impact of automations on business outcomes
- Monitor KPIs to validate and foster change management
Application Portfolio Rationalization
Deliver reliable, sustainable, cost-effective, and secure IT solutions by aligning your application portfolios with evolving business strategies and technology shifts.
- Measure detailed application usage patterns
- Understand business fit by analyzing application usage
- Assess technology fit with application type and usage insights
- Analyze TCO by application usage to prioritize
- Determine where to invest, eliminate, or migrate applications
Contact Center
Gain visibility and control over the drivers of customer experience, operating costs and revenue to delight customers and improve efficiencies.
- Seamlessly complement existing contact center systems
- Analyze interactions deeply, categorizing them by intent
- Gain insights to optimize workforce utilization and productivity
- Evaluate detailed application usage patterns
- Identify and capitalize on automation opportunities
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Insurance (Property & Casualty)
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Financial Services & Insurance
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Insurance
Knowledge Hub
Your one-stop shop for all things Digital Transformation and Operational Excellence
Request a Demo
Skan the possibilities and ignite your business transformation with our non-intrusive, zero-integration technology that empowers organizations with data-driven business insights to maximize productivity and digital innovation.
