Your path to
AI-powered workforce
starts with Skan AI.

Skan AI empowers business leaders with 360° Process Intelligence to uncover inefficiencies, optimize operations, drive smarter automation, and build a future-ready enterprise.

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40%
Increase in
Productivity
50%
Decrease in
Processing Time
30%
Cost Saving

TRUSTED BY LEADING COMPANIES

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What is Skan AI

Like an X-ray for your business processes, Skan AI reveals exactly what’s working, what’s not, and where to optimize for transformative outcomes.

Our AI-powered Process Intelligence platform observes the most complete view of work by unlocking the full potential of process and task mining, helping enterprises maximize efficiency, accelerate innovation, and drive peak performance.

With Skan AI's insights, you can make data-driven decisions with confidence.

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360° Process view

The most complete view of your operations across all systems, including Mainframe, Citrix, on-premise, and web-based applications, for unmatched depth and clarity.
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Privacy-first design

Privacy-first approach to security and system architecture with encryption, privacy-by-design principles, and ethical AI.
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Actionable intelligence

Analysis powered by AI provides insights into all areas of your operations to improve processes, productivity, utilization, technology and more.

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Zero-integration

Zero backend integration avoids time-consuming and costly data engineering for rapid implementation and speed to value.
Lasting Transformation

Lasting Transformation
with Process Observation Built to Scale

Skan AI’s approach is simple: observe work where it happens. By observing directly from desktops, Skan AI can capture every step and action revealing how your teams really work.

  • Real-time analysis of thousands of operators
  • Analyze cases and claims across teams of any size
  • No analysis gaps when people switch to non-process applications

The Value of a Complete View of Work

Typical Results Achieved by Fortune 500 Clients Using Skan:

40%

improvement in
productivity

26%

improvement in
time to profiency

$15M

annual savings by
reducing processing time

$13M

by improving
workforce utilization

Unlock the power of AI-driven Process Intelligence.

See how Skan AI can optimize your operations, drive automation, and deliver real-time insights—all without complex integrations.

Leverage Skan AI to Optimize Any Process

Insurance

From claims to underwriting, Skan AI optimizes process while reducing unit costs.

Healthcare

Optimize claims, billing, enrollment and more to optimize the cost of service delivery.

Financial Services

Maintain audit-ready compliance with continuous processes observation.

What Our Customers
Have to Say

Learn how Fortune 500 enterprises have benefitted from
Skan AI’s innovation. 

  • Simplifying already lean processes, especially digital processes which tend to be invisible, isn’t worth the time and staff investment. Skan AI changes that. They generate highly accurate, finely granular data that makes incremental daily process improvement rather, dare I say, easy. And their system utilization data rates as a valuable bonus.


  • The depth and specificity of the data-driven insights delivered by Skan AI in 3 months would have taken a team of 8 six sigma blackbelts multiple years to put together.


  • We log in to our Skan AI Ops dashboard first thing every morning and use it to manage our business in real-time throughout each business day. Their insights have transformed how we lead and manage.


Impact Areas

Go beyond basic process mapping. Skan AI can impact your operations in several ways:

Productivity

Drive human-centric productivity by focusing on how to achieve it. Leverage detailed work observation to analyze and improve so you can do more with less.

  • Measure baseline productivity for each team segment
  • Estimate financial gains from productivity improvements
  • Analyze productivity levers to prioritize enhancements
  • Monitor the impact of enhancements
  • Observe and control KPIs for continuous improvement
Impact Section-Productivity
Dollar_Icon
$10M
Reducing average
processing time
percentage_v2
40%
Improvement in
operator productivity
26%
Improvement in new hire
time to proficiency
$13M
Annual savings by improving
workforce utilization
percentage_v2

Compliance and Alerting

Drive process integrity and compliance through
real-time monitoring and alerts. Enable process
benchmarking, continuous KPI monitoring linked
to SLA thresholds, and pro-active alerting to guide compliance.


  • Create a process baseline using Statistical Process Control
  • Measure and monitor KPI exceptions, linked to SLAs
  • Report and audit the implementation of policies in real-time
  • Drive accountability with real-time notifications into adherence
  • Facilitate proactive management by predicting SLA breaches
Impact Section-Compliance and Alerting
Dollar_Icon
30%
Reduced process
variability
percentage_v2
20%
Improvement in
SLA adherence
25%
Reduction in
SOP deviations
$12M
Savings in
compliance penalties
percentage_v2

Agentic AI

For enterprise Agentic AI adoption to be effective, 1st party operational data is the missing link to train and optimize your AI Agents and maximize Agentic value.

  • Continuously monitor adoption to view the impact of AI tools
  • Rank opportunities to add AI to tasks for maximum impact
  • Automatically generate new insights into business operations
  • Make decisions and act based on guided recommendations
  • Monitor and control KPIs for continuous improvement
Impact Section-Agentic AI
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75%
Reduced time
to insights
percentage_v2
50%
Reduced process
variability
40%
Improved productivity
with automation
25%
Reduced time
to proficiency
percentage_v2

Operational Excellence

Take your operational efficiency to new heights with AI-driven insights to uncover, transform and propel your processes towards excellence.

  • Discover and understand business operations
  • Standardize workflows
  • Optimize processes
  • Continuously monitor operations
  • Control process outcomes
Impact Section-Operational Excellence
Dollar_Icon
45%
Reduction in
processing time
percentage_v2
25%
Reduction in
turnaround time
$16M
Annual savings
in operating costs
20%
Reduction in error
rates and case rework
percentage_v2

Automation Discovery

Use the most complete view of work to identify automation opportunities, estimate the business value of automation, and validate solutions.

  • Rank automation opportunities to find those with the highest impact
  • Define and validate business value and costs
  • Estimate the impact of automation on business outcomes
  • Monitor KPIs to validate and foster change management
Impact Section-Automation Discovery
Dollar_Icon
25%
Reduction in
turnaround time
percentage_v2
35%
Reduction in
processing time
$18M
Annual savings
through automation
40%
Improvement
in productivity
percentage_v2

Application Portfolio Rationalization

Use real-world usage data to align your application portfolios with evolving business strategies and technology evolution.


  • Measure detailed application usage patterns
  • Understand business fit by analyzing application usage
  • Assess technology fit with application type and usage insights
  • Analyze TCO by application usage to prioritize
  • Determine where to invest, eliminate, or migrate applications
Impact Section-Application Portfolio Rationalization
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10%
Applications retired
due to underuse
percentage_v2
20%
Applications modernized
for maximum value
35%
Applications upgraded
for better business
$15M
Savings after eliminating 
non-value add applications
percentage_v2

Contact Center

Gain visibility and control over the drivers of customer experience, operating costs and revenue to delight customers and improve efficiencies.

  • Add in-call and after-call metrics to your contact center analysis
  • Analyze interactions by intent for a new lens in productivity
  • Gain insights to optimize workforce utilization and productivity
  • Evaluate detailed application usage patterns
  • Identify and capitalize on automation opportunities
Impact Section-Contact Center
Dollar_Icon
30%
Reduced
turnaround time
percentage_v2
40%
Improved operator
productivity
20%
Reduced
processing time
$14M
Annual savings with automation,
standardization & optimization
percentage_v2

Featured by Industry-leading Analysts

gartner
rorrester
idc
hsf
everest group
nelsonhall
zinnov
quadrant
gigaom
deep analysis

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Skan the possibilities and ignite your business transformation with our non-intrusive, zero-integration technology that empowers organizations with data-driven business insights to maximize productivity and
digital innovation.

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