A New Era of Enterprise AI  |  Announcing Skan AI's Agentic Automation Manifesto  |  LEARN MORE

Optimize Processes & Train AI Agents
with Real Work Intelligence

The enterprise work graph that captures every task, handoff, and decision in your organization. The most complete view of human work so you can optimize processes and power AI agents.

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Trusted by leading companies

When You Have Better Data,
You Get Better Outcomes

Create the most granular context of human-centric work so you know exactly where to
optimize processes and give AI agents the human knowledge for success.

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The Most Granular Context
of Your Enterprise

Build a detailed, ground-level view of how people actually work to pinpoint exactly
where to improve operations and equip AI agents with vital real-world expertise.

Process Intelligence

Taking human judgement and converting it into business
insights so you know exactly where to focus optimization efforts
that yield the highest ROI.

Engineering Intelligence

Capture and contextualize a 360 degree view of developer
activity across teams of any size and location for clearest view
of team performance.

Observation to Agent

Deploy agents that understand your business.
Transform observable human work patterns into context
data that gives AI agents real business intelligence.

What Our Customers Have to Say

Learn how Fortune 500 enterprises have benefitted from Skan AI’s innovation. 

  • Before Skan AI, we could only observe two applications. With Skan AI, we can observe over 20 applications and pinpoint key pain areas.

  • We had a hypothesis, but now we have true metrics and data-driven insights. The Skan AI team learned our business and iterated rapidly.

  • Being able to tell how much each case costs is something we have never had, and Skan AI will allow us to make better decisions.

  • Skan AI quantifies the actions themselves as well as the triggering events. Instead of fixing things that break, Skan AI's unique data helps us get ahead of it.

  • Skan AI delivered an exceptional outcome way beyond expectations. Our VP-level audience never knew many of the metrics Skan AI shared. Competition left far behind.

  • The depth and specificity of the data-driven insights delivered by Skan AI in 3 months would have taken a team of 8 six sigma blackbelts multiple years to put together.

  • The way Skan AI approaches the problem is unique. While others tap into internal systems, Skan AI took the approach of visual mining.

Skan AI is Transforming Operations for the

AI-Powered Future

Insurance

From claims to underwriting, Skan AI optimizes process while reducing unit costs.

Healthcare

Optimize claims, billing, enrollment and more to optimize the cost of service delivery.

Financial Services

Maintain audit-ready compliance with continuous processes observation.

How Skan AI Creates Lasting Transformations

Go beyond basic process mapping. Skan AI can impact your operations in several ways:

Productivity Optimization

Drive human-centric productivity by focusing on how to achieve it. Leverage detailed work observation to analyze and improve so you can do more with less.

Operational Excellence

Take your operational efficiency to new heights with AI-driven insights to uncover, transform and propel your processes towards excellence.

Automation Discovery

Use the most complete view of work to identify automation opportunities, estimate the business value of automation, and validate solutions.

Compliance and Alerting

Drive process integrity and compliance through real-time monitoring and alerts. Enable process benchmarking, continuous KPI monitoring linked to SLA thresholds, and pro-active alerting to guide compliance.

Digital Adoption Monitoring

For enterprise Agentic AI adoption to be effective, 1st party operational data is the missing link to train and optimize your AI Agents and maximize Agentic value.

Contact Center

Gain visibility and control over the drivers of customer experience, operating costs and revenue to delight customers and improve efficiencies.

Engineering Intelligence

For enterprise Agentic AI adoption to be effective, 1st party operational data is the missing link to train and optimize your AI Agents and maximize Agentic value.

Application Portfolio Rationalization

Use real-world usage data to align your application portfolios with evolving business strategies and technology evolution.

Productivity Optimization

$10M

Reducing average processing time

40%

Improvement in operator productivity

26%

Improvement in new hire time
to proficiency

$13M

Annual savings by improving workforce utilization
  • Measure baseline productivity for each team segment
  • Estimate financial gains from productivity improvements
  • Analyze productivity levers to prioritize enhancements
  • Monitor the impact of enhancements
  • Observe and control KPIs for continuous improvement

Operational Excellence

45%

Reduction in processing time

25%

Reduction in turnaround time

$16M

Annual savings in
operating costs

20%

Reduction in error rates
and case rework
  • Discover and understand business operations
  • Standardize workflows
  • Optimize processes
  • Continuously monitor operations
  • Control process outcomes

Automation Discovery

25%

Reduction in turnaround time

35%

Reduction in processing time

$18M

Annual savings through automation

40%

Improvement in productivity
  • Rank automation opportunities to find those with the highest impact
  • Define and validate business value and costs
  • Estimate the impact of automation on business outcomes
  • Monitor KPIs to validate and foster change management

Compliance and Alerting

30%

Reduced process variability

20%

Improvement in SLA adherence

25%

Reduction in SOP deviations

$12M

Savings in compliance penalties
  • Create a process baseline using Statistical Process Control
  • Measure and monitor KPI exceptions, linked to SLAs
  • Report and audit the implementation of policies in real-time
  • Drive accountability with real-time notifications into adherence
  • Facilitate proactive management by predicting SLA breaches

Digital Adoption Monitoring

75%

Reduced time to insights

50%

Reduced process variability

40%

Improved productivity with automation

25%

Reduced time to proficiency
  • Continuously monitor adoption to view the impact of AI tools
  • Rank opportunities to add AI to tasks for maximum impact
  • Automatically generate new insights into business operations
  • Make decisions and act based on guided recommendations
  • Monitor and control KPIs for continuous improvement

Contact Center

30%

Reduced turnaround time

40%

Improved operator productivity

20%

Reduced processing time

$14M

Annual savings with automation,
standardization & optimization
  • Add in-call and after-call metrics to your contact center analysis
  • Analyze interactions by intent for a new lens in productivity
  • Gain insights to optimize workforce utilization and productivity
  • Evaluate detailed application usage patterns
  • Identify and capitalize on automation opportunities

Engineering Intelligence

40%

Improvement in operator productivity

26%

Improvement in new hire time
to proficiency
  • Measure baseline engineering velocity across teams and projects
  • Analyze development bottlenecks to prioritize tooling investments
  • Monitor the impact of process and platform improvements
  • Observe and control engineering KPIs for continuous optimization
  • Identify context-switching patterns that fragment developer focus
  • Track deployment frequency and lead time to accelerate
    delivery cycles

Application Portfolio Rationalization

10%

Applications retired due
to underuse

20%

Applications modernized for
maximum value

35%

Applications upgraded for
better business

$15M

Savings after eliminating 
non-value add applications
  • Measure detailed application usage patterns
  • Understand business fit by analyzing application usage
  • Assess technology fit with application type and usage insights
  • Analyze TCO by application usage to prioritize
  • Determine where to invest, eliminate, or migrate applications

Trusted by Industry Leading Analysts

Explore analyst reports in the knowledge hub

gartner
rorrester
idc
hsf
everest group
nelsonhall
zinnov
quadrant
gigaom
deep analysis

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Skan the possibilities and ignite your business transformation with our non-intrusive, zero-integration technology that empowers organizations with data-driven business insights to maximize productivity and
digital innovation.

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