How Process Mining helps Improve User Experience

2020-01-24T14:25:25+00:00By |Process Discovery, User Experience|

Psst. Here’s a secret. Process mining helps improve the user experience.  User experience is more than the surface embellishments like a pleasing color palette and eye-catching graphics.  Successful user experience optimizations typically start inside out, from Data > Systems > Processes > Experience layers and Channels. If processes are at [...]