Transform Insurance Operations

Streamline claims, reduce costs, and enhance customer satisfaction with the most complete Process Intelligence platform for insurance providers.

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Elevate Your Insurance Operations

Skan AI creates the most complete view of work across any process and every application

Leading insurance carriers use Skan AI to improve customer experience through faster cycle times, enhance employee experience by reducing repetitive non-value added work, and drive operational efficiency through standardization and automation.
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Elevate Customer Experience

Automation alone won’t fix your process. Find out exactly where training, standardization, and smart automation create a seamless, customer-first claims process.

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Reduce Cost per Claim

Identify and address inefficiencies quickly, helping your team focus on what truly drives value and improves outcomes.
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Mitigate Risks 

Get early alerts on potential compliance issues, so you can take action fast and keep your claims operations running smoothly.

Skan AI's Process Intelligence Works Across Insurance Use Cases

Claims Management

Claims Management

Increase straight-through processing, and minimize cost per claim.  Reduce second touches, wait times, ensure proper correspondence and legal notices. 

  • Intake & Assignment for first notice of loss (FNOL)
  • Evaluation & Adjustment
  • Reserve & Payment
  • Recovery & Salvage
  • Fraud detection and resolution

Underwriting & Policy Administration

Underwriting & Policy Administration

Improve underwriting cost and efficiency, and policy administration quality and compliance.

  • Underwriting from Acceptance to Pricing
  • Underwriting Bind, Issue, Follow-up
  • Policy Issuance to Renewal
  • Reinsurance and coinsurance
  • Loss Prevention, Premium Audit

Sales, Customer Service & Corporate Functions

Sales, Customer Service & Corporate Functions

Optimize product and portfolio pricing, reduce inbound call times, and comply with service-level agreements (SLAs).

  • New Business Acquisition
  • Customer Call Center Operations
  • Shared services

Claims Management

Increase straight-through processing, and minimize cost per claim.  Reduce second touches, wait times, ensure proper correspondence and legal notices. 

  • Intake & Assignment for first notice of loss (FNOL)
  • Evaluation & Adjustment
  • Reserve & Payment
  • Recovery & Salvage
  • Fraud detection and resolution

Underwriting & Policy Administration

Improve underwriting cost and efficiency, and policy administration quality and compliance.

  • Underwriting from Acceptance to Pricing
  • Underwriting Bind, Issue, Follow-up
  • Policy Issuance to Renewal
  • Reinsurance and coinsurance
  • Loss Prevention, Premium Audit

Sales, Customer Service & Corporate Functions

Optimize product and portfolio pricing, reduce inbound call times, and comply with service-level agreements (SLAs).

  • New Business Acquisition
  • Customer Call Center Operations
  • Shared services

Insurance Carriers Get a an ROI 5x Faster with Skan AI

31 %

Operator productivity improvement

F300 Benefits Provider 

24 %

Overtime reduction

F200 Property & Casualty Provider 

12 %

Net Promoter Score (NPS) increase

Global Insurer 

Client Testimonials

See what our customers are saying about Skan

  • “The depth and specificity of the data-driven insights delivered by Skan AI in 3 months would have taken a team of 8 six sigma blackbelts multiple years to put together.”

    Director, Process Excellence

  • “We log in to our Skan AI Ops dashboard first thing every morning and use it to manage our business in real-time throughout each business day. Their insights have transformed how we lead and manage”

    VP , Claims Optimization​​​

  • “Skan AI has helped us disaggregate the aggregate and turn lagging KPIs into leading KPIs. Linear cost management techniques don't work in this new environment and are bad for employee morale. We need our people engaged. Continuous improvement is the way forward for us. Skan AI's Virtual Agents are like automated Six-Sigma Black Belts working 24/7 to help accelerate our cultural transformation”

    SVP , Claims Transformation​

  • “Skan AI helped us quickly prepare a baseline of process metrics around LLMs. Introducing LLMs into our current workflow cut processing time rapidly and we were able to complete our assessment of selecting the best LLM within weeks. One of the things you don’t ever want to do is automate a bad process. You are just going to make bad things happen faster, and that is not what anyone wants.”

    Digital Enablement and Automation Services Lead, AVP

  • “Simplifying already lean processes, especially digital processes which tend to be invisible, isn’t worth the time and staff investment. Skan changes that. Their virtual agents generate highly accurate, finely granular data that makes incremental daily process improvement rather, dare I say, easy. And their system utilization data rates as a valuable bonus.”

    Head, Claims Optimization

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