Blog post
2 mins
Skan AI For Insurance
Streamline the work behind every claim, account, and policy
Insurance runs on precision. But too often, insurers can't see what's actually happening day to day. Skan AI captures the real work behind even your most complex processes, so you can cut operating cost and automate with confidence. For claims processing, Skan AI delivers secure insurance claims intelligence across every workflow.
Trusted by 3 in 5 Top US Insurers
Increase in operational productivity for a global insurer
31%
Reduction in overtime expenses for a Fortune 200 P&C provider
24%
Increase in net promoter score (NPS) for a global insurer
12%
Reduce your cost per claim
Focus transformation on the work with the highest business impact.
Elevate the policyholder experience
Standardize, automate, and accelerate your processes so every customer interaction is seamless.
Mitigate risks before they escalate
Get early signals on compliance issues and reduce regulatory exposure.
Transform insurance processes with Skan AI
Claims Management
Increase straight-through processing and cut cost per claim
- Observe process variants across tasks to reduce second touches and wait times while ensuring proper correspondence at every stage.
- Set baselines for the repetitive work: intake, assignment, evaluation, adjustment, reserve, payment, recovery, and salvage.
- Automate high-volume tasks with the most business impact to realize benefits in the first 90 days.
Underwriting & Policy Administration
Improve underwriting efficiency and policy quality
Observe and set baselines across underwriting processes, from application assessments to pricing and issuing.
Identify and project the dollar impact of automation across policy pricing, binding, issuing, and follow-up work.
Build a roadmap to standardize, automate, and optimize processes for underwriting teams.
"The way Skan AI approaches the problem is unique. I haven’t seen anybody else doing it like this."
Sales & Customer Service
Ensure pricing, call times, and SLA compliance are always optimized and audit-ready
See the full customer journey, from sales to onboarding to case resolution, and find where it slows down.
Identify the root causes behind bottlenecks across teams and flag any compliance gaps or risks.
Speed up pricing and cut call times with AI, while keeping every decision SLA-compliant, traceable, and audit-ready.
Frequently asked questions
Yes, Skan AI can observe work across any application via computer vision, including legacy and mainframe systems, without requiring time-consuming integration to individual systems.
Yes, the same observed record of work that Skan AI uses to help improve the claims cycle time also gives compliance teams audit-ready evidence of how claims were handled, even when automated with agentic AI.
Process mining reads system logs, which often only capture 20% of work activity to complete a set of tasks, while Skan AI observes all the work within and between systems via computer vision. This approach ensures that the copy-paste, workarounds, judgment calls, and handoffs that aren’t captured in system logs are accounted for in an insurance organization’s view of all day-to-day process variations.
