Join Vinay Mummigatti, EVP of Strategy & Customer Transformation at Skan AI, and Dr. Rodney B. Woods, Former VP & Chief Clinical Engineer at BlueCross BlueShield of Tennessee, as they delve into the transformative potential of AI-powered process intelligence in revolutionizing healthcare payer operations. This insightful webinar explores the key challenges faced by healthcare payers today, the limitations of traditional solutions, and how process intelligence can unlock significant efficiencies, improve member experiences, and drive impactful change across the healthcare value chain.
Understand the key priorities for healthcare payers, including member experiences, human capital effectiveness, administrative cost optimization, and regulatory complexity, along with the associated technology challenges.
Explore the limitations of common solutions employed by payers to address these challenges, highlighting the need for a more holistic and interconnected approach.
Discover how AI-powered process intelligence can uncover the root causes of inefficiencies, provide a comprehensive view of operations, and enable data-driven decision-making for impactful transformation.
Operations Black Box: Understand the challenges of opaque, human-centric operations and the need to uncover the "telemetry of work" for effective transformation.
Bridging the Gap Between Blueprint and Execution: Recognize the disconnect between documented processes and how they are operationalized, highlighting the importance of capturing actual workflows for successful transformation.
Multi-Dimensionality of Processes: Grasp the complexity of processes, considering the interplay of people, technology, and variations across customer segments and product types.
Digital Twin: A Holistic View of Operations: Learn how Skan AI's platform creates a digital replica of physical operations, providing real-time insights into workforce intelligence, process health, and technology transformation.
Real-World Impact and Value Realization: Explore a case study demonstrating the significant impact of process intelligence on a leading US healthcare organization, highlighting the potential for cost savings, productivity improvements, and enhanced member experiences.
Transform your healthcare payer operations with the power of AI-driven process intelligence. Unlock new levels of efficiency, improve member experiences, and drive impactful change across your organization.
Watch the full session, or you can reach out to our experts to learn exactly how process intelligence help you create a resilient, data-driven foundation for sustained transformation.