Forrester: Driving Operational Excellence with Digital Twins Highlights

A New Perspective on the Operational Landscape

Join Vinay Mummigatti, EVP of Strategy & Customer Transformation at Skan AI, Dr. Bernhard Schaffrik, Principal Analyst at Forrester, and Ashutosh Chaudhari, Senior Director of Process Excellence and Intelligent Automation at Cisive, as they explore the transformative power of digital twins in driving operational excellence. This insightful webinar delves into the challenges faced by organizations in today's complex operational landscape, the limitations of traditional approaches, and how digital twins can unlock significant value by providing a real-time, holistic view of operations.

Topics Covered

1. The Evolving Operational Landscape

Understand the challenges of managing human-centric operations, the gap between process blueprints and actual execution, and the multi-dimensional nature of processes in today's dynamic business environment.

2. Root Causes of Transformation Failures

Explore the common reasons why transformations fail, including poor line of sight to outcomes, reliance on outdated process blueprints, and a tendency towards symptomatic treatment rather than addressing root causes.

3. The Power of Digital Twins

Discover how digital twins can address these challenges by creating a real-time, dynamic representation of operations, enabling data-driven decision-making, process optimization, and improved transformation outcomes.

Insights from the Session

• Operations Black Box: Recognize the challenges of understanding and managing the complexities of human-centric operations, where tacit knowledge and variations in execution can lead to inefficiencies and unpredictable outcomes.

• The Gap Between Blueprint and Reality: Understand the limitations of relying on static process blueprints and the importance of capturing the dynamic nature of operational processes for effective transformation.

• Multi-Dimensional Nature of Processes: Grasp the complexity of processes, considering the interplay of people, technology, customer segments, and product variations, and the need for a holistic view to drive effective transformation.

• Digital Twins: A Data-Driven Approach: Learn how digital twins provide a data-driven representation of operations, enabling organizations to identify bottlenecks, optimize workflows, and measure the impact of transformation initiatives.

• Real-World Applications of Digital Twins: Explore practical examples of how organizations are leveraging digital twins to drive operational excellence across various industries, including banking, healthcare, and manufacturing.

Unlock the full potential of your operations with the power of digital twins. Drive operational excellence, navigate complex transformations, and achieve sustainable success with a data-driven, holistic view of your organization.

Interested in Learning More?

Watch the full session, or you can reach out to our experts to learn exactly how process intelligence help you create a resilient, data-driven foundation for sustained transformation.