Join Miloje Stevanovic, SVP of Transformation at Unum Solutions, and Avinash Misra, CEO of Skan AI, as they share Unum's remarkable journey of leveraging AI to drive impactful transformation and enhance customer experiences.
Discover how Skan's AI-driven approach captures the "true telemetry" of work by observing human actions, widgets, and transactions in real-time, providing a foundational understanding of processes.
Unum utilizes AI to gain unbiased insights into their actual processes, going beyond traditional process mapping methods and uncovering hidden inefficiencies.
Explore how Unum prioritizes empathy and employee empowerment in their AI-driven transformation, focusing on training, development, and creating a more fulfilling work experience.
Overcoming Bias in Process Understanding: Understand how AI helps to eliminate assumptions and biases in how we perceive our work, leading to more accurate and actionable insights.
Improving Operational Efficiency: Learn how AI-powered process discovery enables organizations to identify bottlenecks, optimize workflows, and improve unit cost and overall efficiency.
Empowering Employees with AI: Discover how AI can augment human capabilities, providing employees with the tools and insights to be more productive, proficient, and engaged in their work.
Enhancing Customer Experience: Explore how Unum's AI-driven transformation ultimately leads to better customer service by optimizing processes and empowering employees to focus on customer needs.
The Importance of Continuous Observation: Understand why continuous observation of work processes is crucial for identifying areas for improvement and ensuring that AI models remain accurate and effective.
Transform your organization with the power of human-centered AI. Discover how Unum is leveraging AI to not only optimize processes but also empower employees and enhance the customer experience. Start your AI-powered transformation journey today!
Watch the full session, or you can reach out to our experts to learn exactly how process intelligence help you create a resilient, data-driven foundation for sustained transformation.