Process intelligence tools are software applications that use data analysis to provide deep insights into how business processes are actually running, allowing organizations to identify bottlenecks, inefficiencies, and opportunities for improvement by monitoring and analyzing process performance across different systems, often incorporating features like process mining, task mining, and advanced analytics to generate actionable insights for process optimization and automation.   


Process Intelligence is changing the way businesses optimize their operations and improve efficiency. With diverse goals and varying levels of technological expertise, it can be challenging to know where to begin. This playbook cuts through the complexity, providing a roadmap to help enterprises understand and implement Process Intelligence effectively.

At its core, Process Intelligence allows organizations to create a digital twin of their operations—an accurate, real-time digital replica of business processes that reveals inefficiencies and opportunities for improvement. With this insight, businesses can make smarter decisions, optimize processes, and drive seamless digital transformation.

From identifying inefficiencies to maximizing automation potential, this playbook offers practical strategies that guide you through the journey of enhancing core operations, ensuring measurable success at every step.

Key Takeaways:

"The Process Intelligence Playbook" is a must read asset that arms you with actionable insights to improve operational efficiency and empower smarter business decisions.

  1. Understanding Your Business Processes at Scale

    Learn the strengths and challenges of various techniques like process mining and task mining, and how they contribute to a detailed view of your processes.
  2. Real-World Process Intelligence Use Cases

    See how Process Intelligence can be applied to areas like process transparency, automation, and quality assurance, delivering tangible improvements across different business domains.
  3. Building Your Strategy for Enterprise Transformation

    Discover best practices for creating a successful Process Intelligence strategy, from assembling the right team to planning and executing a successful implementation.

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